At Scoop of Jewels, we do not offer refunds or exchanges for opened products. However, we handle replacements on a case-by-case basis and strive to assist our customers to the best of our ability.
We will consider genuine cases of:
* Damaged products
* Missing items
* Incorrect product deliveries
Important: Customers must report such issues within 12 hours of receiving their order.
To request a replacement, a clear, continuous unboxing video (from the start, showing the unopened package without any pauses, cuts, or edits) is mandatory. This video must be submitted within the 12-hour window.
Complaints submitted after 12 hours will not be entertained.
Cancellation Policy
Orders placed on this website cannot be canceled, and no refunds will be issued once an order has been successfully placed.
For any questions or concerns, please contact us at scoopofjewels@gmail.com
I ordered a bracelet for my sister’s birthday and she was thrilled. The quality feels luxurious and the design is so elegant.
P
Priyanka
Perfect Touch of Elegance!🗿
This necklace exceeded my expectations! The design is elegant and the quality is amazing. It sits beautifully on the neckline and shines just the right amount. I feel so confident wearing it—absolutely love it! ✨💫💖
I
Ishaan
Bought it for my girlfriend on our anniversary. She loved it😍😍
N
Nitya
Elegant aur meaningful! Yeh necklace subtle yet classy lagta hai. Gifting ke liye bhi ek dam best option hai. Best purchase 😀
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