Privacy policy

This Privacy Policy describes how ChamakDamakJewels (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from chamakdamakjewels.myshopify.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the “Last updated” date as required by law.

How We Collect and Use Your Personal Information

To provide the Services, ChamakDamakJewels collects and has collected personal information about you over the past 12 months from various sources, depending on how you interact with us.

We use this information to:

  • Provide and improve our Services

  • Communicate with you

  • Comply with legal obligations

  • Enforce our terms

  • Protect our business and users

What Personal Information We Collect

Information We Collect Directly from You

  • Basic contact details: name, address, phone number, email

  • Order information: billing & shipping address, payment confirmation

  • Account information: username, password, security questions

  • Shopping activity: products viewed, cart, wishlist

  • Customer support information: messages or communications you send us

Providing certain information may be required to access specific features.

Information We Collect Through Cookies

We automatically collect Usage Data using cookies, pixels, and similar technologies. This may include:

  • IP address

  • Device & browser information

  • Network connection

  • Interaction with the Site

Information We Obtain from Third Parties

We may receive information from:

  • Shopify, which powers our store

  • Payment processors for order fulfillment

  • Advertising & analytics partners using tracking technologies

All such information is handled according to this Privacy Policy.

How We Use Your Personal Information

Providing Products & Services

To process payments, fulfill orders, manage accounts, arrange shipping, handle returns/exchanges, and enable reviews.

Marketing & Advertising

To send promotional messages and display relevant advertisements.

Security & Fraud Prevention

To detect, investigate, and prevent fraudulent or malicious activity.

Customer Support

To respond to queries and improve user experience.

Cookies

We use cookies to operate and improve our Site.
For Shopify-related cookies, visit:
https://www.shopify.com/legal/cookies

You may manage cookies through your browser settings, though disabling cookies may affect functionality.

How We Disclose Personal Information

We may disclose information:

  • To vendors & service providers (payment, shipping, analytics, IT support)

  • To business & marketing partners (including Shopify)

  • With your consent

  • To comply with legal obligations

  • In connection with business transactions

We do not use sensitive personal information to infer characteristics about you.

User Generated Content

Any content (such as reviews) you post publicly is accessible to others.
We are not responsible for how others use publicly shared information.

Third-Party Websites & Links

We are not responsible for third-party websites’ privacy practices. Please review their policies separately.

Children’s Data

Our Services are not intended for children. We do not knowingly collect children’s personal data.

Security & Retention

While we take reasonable security measures, no system is completely secure.
We retain personal data only as long as necessary for business or legal purposes.

Your Rights & Choices

Depending on your location, you may have rights including:

  • Access

  • Deletion

  • Correction

  • Data portability

  • Opt-out of sale/sharing/targeted advertising

  • Withdrawal of consent

Requests can be made using the contact details below.

International Users

Your data may be processed outside your country, including the United States.
We use lawful transfer mechanisms where required.

Contact

For questions, concerns, or to exercise your rights, contact us at: 7678175559